Shift4 One & Tax Free Shopping - 10/14/2026

Incident Report for Shift4

Resolved

The incident has been resolved.
Posted Oct 14, 2026 - 09:27 UTC

Update

A fix has been implemented and we are monitoring the results.
Posted Oct 14, 2026 - 09:07 UTC

Monitoring

Incident:
Shift4 is aware of some merchants experiencing issues with Tax Free Shopping.
Posted Oct 14, 2026 - 09:06 UTC
This incident affected: Global Blue (APAC - Card-Present Payments, APAC - Card-Not-Present Payments) and Cloud POS Services (Shift4 One).