All Systems Operational
Shift4Shop Operational
Online Stores Operational
API Operational
Support Systems Operational
Merchant Funding Operational
Payments Platform Operational
eCommerce Operational
Tokenization Operational
Encryption Services Operational
Card Processing Operational
Lighthouse Transaction Manager Operational
Cloud POS Services Operational
SkyTab Operational
Mozart Operational
Marketplace Ordering Operational
Lighthouse Business Manager Operational
Hospitality Online Ordering Operational
Restaurant Manager Online Ordering Operational
Third-Party Payments Provider or Vendor Operational
TSYS Operational
First Data Rapid Connect Operational
Elavon Operational
Vantiv Operational
Global Operational
Moneris Operational
Chase Canada Operational
Global Canada Operational
First Data Canada Operational
Heartland Operational
VISA ACP Operational
Chase Operational
Cloud POS Marketplace Partners Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024
Resolved - Please be advised that the intermittent disruption to payment processing has been resolved. If you are still experiencing an issue, please retry transactions. Thank you for your understanding and we apologize for the inconvenience.
Oct 14, 17:52 PDT
Identified - Shift4 is aware of an issue from today’s earlier disruption. A subset of merchants may experience intermittent timeouts. Please retry any affected transactions. We apologize for the inconvenience and appreciate your understanding.
Oct 14, 16:57 PDT
Investigating - Shift4 is aware of an issue from today’s earlier disruption. A subset of merchants may experience intermittent timeouts. Please retry any affected transactions. We apologize for the inconvenience and appreciate your understanding.
Oct 14, 16:49 PDT
Resolved - Please be advised the disruption to service today has been resolved. If you are still experiencing an issue, please retry transactions. Thank you for your understanding and we apologize for the inconvenience.
Oct 14, 15:01 PDT
Monitoring - Our team has identified the cause of this disruption and a fix has been implemented. We expect services to be running as normal within the next 15 - 20 minutes. Please continue to retry transactions and we encourage you to use offline mode.
Oct 14, 13:53 PDT
Update - We have implemented a fix for this issue and expect transactions to be running as normal shortly in the next 10-15/minutes. Please retry transactions after this timeframe.
Oct 14, 13:34 PDT
Identified - The issue has been identified and a fix is being implemented. Please retry transaction processing activities in the next 15 minutes
Oct 14, 13:05 PDT
Investigating - Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.
Oct 14, 12:45 PDT
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.