Aug 21th 2026: GiveX Scheduled Power Maintenance For Sydney Data Center (AU2) and Amsterdam DC (UK1).
Incident
Report for Shift4
Resolved
The GiveX Scheduled Power Maintenance For Sydney Data Center (AU2) and Amsterdam DC (UK1) has been completed.
Thank you for your attention to this update.
Thank you for your attention to this update.
Update
For those who are located in Australia, Asia, and Europe regions, please be advised that our supplier will be performing scheduled network maintenance at the Sydney Data Center (AU2) and Amsterdam DC (UK1). Our technical team has put all appropriate measures in place to safeguard service continuity, and no service interruptions are expected. Nevertheless, please ensure your systems are configured to failover to dc-au1.givex.com and dc-uk2.givex.com respectively, throughout the maintenance window.
Maintenance Details:
Location: Sydney Data Center (AU2) and Amsterdam DC (UK1)
Start Time: Aug 21 2026 00:00 AEDT
End Time: Aug 21 2026 06:00 AEDT
Impact Assessment: Low Risk*
Maintenance Details:
Location: Sydney Data Center (AU2) and Amsterdam DC (UK1)
Start Time: Aug 21 2026 00:00 AEDT
End Time: Aug 21 2026 06:00 AEDT
Impact Assessment: Low Risk*
Monitoring
Incident:
For those who are located in Australia and Asian Regions, please be advised that our supplier will be performing scheduled network maintenance at the Sydney Data Center (AU2) Our technical team has put all appropriate measures in place to safeguard service continuity, and no service interruptions are expected. Nevertheless, please ensure your systems are configured to failover to dc-au1.givex.com throughout the maintenance window.
Location: Sydney Data Center (AU2)
Start Time: Aug 21 2026 00:00 AEDT
End Time: Aug 21 2026 06:00 AEDT
Impact Assessment: Low Risk*
For those who are located in Australia and Asian Regions, please be advised that our supplier will be performing scheduled network maintenance at the Sydney Data Center (AU2) Our technical team has put all appropriate measures in place to safeguard service continuity, and no service interruptions are expected. Nevertheless, please ensure your systems are configured to failover to dc-au1.givex.com throughout the maintenance window.
Location: Sydney Data Center (AU2)
Start Time: Aug 21 2026 00:00 AEDT
End Time: Aug 21 2026 06:00 AEDT
Impact Assessment: Low Risk*
This incident affected: Givex (Givex POS, Givex Gift Cards).
