Scheduled System Maintenance 11:00- 11:30 AM EST Oct 15th 2026.
Incident
Report for Shift4
Resolved
The incident has been resolved.
Identified
Incident:
We want to make you aware of a scheduled system maintenance starting at 11:00- 11:30 AM EST on October 15th 2026.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
We want to make you aware of a scheduled system maintenance starting at 11:00- 11:30 AM EST on October 15th 2026.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
This incident affected: Cloud POS Services (Shift4 Customer Hub), Shift4Shop (Support Systems), Third-Party Payments Provider or Vendor (Cloud POS Marketplace Partners), and Shift4 Support Communications Tools.
