Shift4 Dine

Incident Report for Shift4

Resolved

The incident has been resolved.
Posted Aug 23, 2026 - 18:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 23, 2026 - 17:18 UTC

Update

Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.
Posted Aug 23, 2026 - 17:12 UTC

Update

Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.
Posted Aug 23, 2026 - 17:12 UTC

Investigating

Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are investigating.

These errors may result in the following types of issues:

• Shift4 Dine Yellow bars.
• Shift4 One / Duo Errors
• Online Ordering / QRPay Errors

We will provide updates as they become available.

Thanks for your patience; we apologize for the inconvenience.
Posted Aug 23, 2026 - 16:48 UTC
This incident affected: Shift4 Dine (Shift4 Dine Online Ordering).