Funding Delay

Incident Report for Shift4

Resolved

The incident has been resolved.
Posted Oct 29, 2026 - 17:47 UTC

Update

Shift4 is aware of a technical issue affecting deposit funding for a small number of merchants. We are working diligently to resolve the issue. Please be advised, deposits will be made as quickly as possible.
Posted Oct 28, 2026 - 12:31 UTC

Investigating

Shift4 is aware of a technical issue affecting settlement deposit funding for a small number of merchants. We are working diligently to resolve the issue as quickly as possible. We will provide updates as the status changes.

Please be advised, deposits will be paid within 24 hours.
Posted Oct 27, 2026 - 14:42 UTC

Identified

Shift4 is aware of a technical issue affecting settlement deposit funding for a small number of merchants. We are working diligently to resolve the issue as quickly as possible, however, this may result in up to a 48-hour delay in funding.
Posted Oct 23, 2026 - 11:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2026 - 20:38 UTC

Identified

Incident:
Shift4 is aware of a technical issue affecting settlement deposit funding for a small number of merchants. We are working diligently to resolve the issue as quickly as possible, however, this may result in up to a 48-hour delay in funding.
Posted Oct 22, 2026 - 13:28 UTC
This incident affected: Merchant Funding (Merchant Funding USA) and Payments Platform (Card Processing).