Shift4 Phone Support is Degraded

Incident Report for Shift4

Resolved

Phone issues have been resolved. Thank you for your patience.

Posted Aug 04, 2025 - 06:59 PDT

Update

We are continuing to investigate this issue.

Posted Aug 04, 2025 - 04:17 PDT

Investigating

Shift4 is aware of an issue affecting our phone systems. We are working to resolve this issue as quickly as possible. We sincerely apologize for the inconvenience. In the meantime, if you need assistance, please feel free to reach out to us via chat or through email https://www.shift4.com/en-GB/support

Posted Aug 04, 2025 - 04:16 PDT

This incident affected: Third-Party Payments Provider or Vendor (Other).