Scheduled System Maintenance- September 29, 2026, at 11:00 PM ET through September 30, 2026, at 3:00 PM ET.
Incident
Report for Shift4
Resolved
The Scheduled system maintenance has been completed.
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Update
We want to make you aware of a scheduled system maintenance on Sept 29, 2026, 11:00 PM EST through Sept 30th, 2026, 3:00 PM EST. This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding. If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding. If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
Identified
Incident:
We want to make you aware of a scheduled system maintenance,
on Sept 29, 2026 11:00 PM EST through Sept 30th, 2026 7AM EST.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
We want to make you aware of a scheduled system maintenance,
on Sept 29, 2026 11:00 PM EST through Sept 30th, 2026 7AM EST.
This may result in limited functionality or minor delays across select Shift4 services.
Potential impact may include:
Partner Portal: Some functionality may be temporarily unavailable or experience intermittent issues.
Customer Hub: Merchants may experience issues creating a profile, making account changes and submitting Add-on Orders, and accessing Shift4Shop.
Our teams are actively working to complete the required maintenance as quickly as possible to minimize any disruption. We appreciate your patience and understanding.
If you experience any issues after this scheduled maintenance window, please refresh the browser and clear its cache and cookies.
This incident affected: Cloud POS Services (Shift4 Customer Hub) and Shift4Shop (Support Systems).
