Focus POS Platform Service Impact

Incident Report for Shift4

Resolved

The incident has been resolved.

Posted Sep 28, 2026 - 16:00 UTC

Identified

Incident:
Shift4 has identified an issue with our Focus POS Platform, affecting online reporting, Mobile App, Loyalty/ Gift Card processing, and online ordering. In-store reporting can be used to view reports during this time. We apologize for any inconvenience.

Posted Sep 28, 2026 - 13:53 UTC

This incident affected: Shift4 Dine (Shift4 Dine BI Reporting).