Shift4 Status

All Systems Operational

Shift4Shop Operational

Online Stores Operational

API Operational

Support Systems Operational

Merchant Funding Operational

Payments Platform Operational

eCommerce Operational

Tokenization Operational

Encryption Services Operational

Card Processing Operational

Lighthouse Transaction Manager Operational

Cloud POS Services Operational

SkyTab Operational

Mozart Operational

Marketplace Ordering Operational

Lighthouse Business Manager Operational

Hospitality Online Ordering Operational

Restaurant Manager Online Ordering Operational

Third-Party Payments Provider or Vendor Operational

TSYS Operational

First Data Rapid Connect Operational

Elavon Operational

Vantiv Operational

Global Operational

Moneris Operational

Chase Canada Operational

Global Canada Operational

First Data Canada Operational

Heartland Operational

VISA ACP Operational

Chase Operational

Cloud POS Marketplace Partners Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 4, 2024

No incidents reported today.

May 3, 2024

No incidents reported.

May 2, 2024

Shift4 is Experiencing a Service-Wide Disruption

Resolved - This incident has been resolved.
May 2, 09:22 PDT

Monitoring - Shift4 is aware that some customers may be experiencing authorization timeouts or authorization delays. We have resolved these issues, please retry any failed transactions. If you continue to experience issues, please contact us for assistance.
May 2, 09:13 PDT

Investigating - Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.
May 2, 08:53 PDT

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.