All Systems Operational

Shift4Shop Operational
Online Stores Operational
API Operational
Support Systems Operational
Payments Platform Operational
eCommerce Operational
Tokenization Operational
Encryption Services Operational
Card Processing Operational
Transaction Manager Operational
Cloud POS Services Operational
Mozart Operational
Marketplace Ordering Operational
Shift4 Customer Hub Operational
Hospitality Online Ordering Operational
Restaurant Manager Online Ordering Operational
Shift4 One Operational
Third-Party Payments Provider or Vendor Operational
TSYS Operational
First Data Rapid Connect Operational
Elavon Operational
Worldpay Operational
Global Operational
Moneris Operational
Chase Canada Operational
Global Canada Operational
First Data Canada Operational
Heartland Operational
VISA ACP Operational
Chase US Operational
Cloud POS Marketplace Partners Operational
Bread Financial (Alliance Data) Operational
Cardinal Commerce (3D Secure) Operational
AlphaPay Operational
Incomm Operational
TD (Canada) Operational
ValueLink Operational
Visa DPS Operational
SVS Operational
3rd Party Integrator - Pusher Operational
Other Operational
Shift4 Dine Operational
Shift4 Dine POS - US Operational
Shift4 Dine POS - Canada Operational
Shift4 Dine POS - UK/EU Operational
Shift4 Dine Mobile Operational
Shift4 Dine Online Ordering Operational
Shift4 Dine Kiosk Operational
Shift4 Dine QR Pay Operational
Shift4 Dine BI Reporting Operational
Shift4 Venue Operational
Shift4 Venue Operational
Shift4 Venue Canopy Operational
Shift4 Venue Point of Sale Operational
Shift4 Venue Kiosk Operational
Shift4 Venue Mobile Ordering Operational
Shift4 Venue Mobile Wallet Operational
Shift4 Venue Data Now Operational
Shift4 Venue Payments (US) Operational
Shift4 Venue Payments (Canada) Operational
Autonomous Retail Operational
YellowDog Operational
Lyra Environment Operational
Crux Environment Operational
Ara Environment Operational
Nova Environment Operational
Pax Store Operational
ELO Console Operational
3rd Party Integrator - Pusher Operational
Payments Platform Canada/UK/EU Operational
EU Card Payments - Not Shift4 Dine Operational
EU APM Payments Operational
EU Reporting for Card Payments Operational
EU Data API Operational
EU Insights Portal Operational
EU Outbound Webhooks Operational
EU Payment Page Operational
EU PaymentByLink Operational
EU Fraud Prevention Service Operational
EU 3D Secure Operational
EU Merchant Management API Operational
Eigen/xDine Operational
xDine Admin Portal Operational
Eigen Gateway Operational
Shift4 Terminal management System Operational
Eigen Gift Card Portal Operational
Telus Cellular Service Operational
Rogers Cellular Service Operational
DoorDash Operational
Uber Eats Operational
Skip Go Operational
Legacy Commerce Iframe Operational
Legacy Commerce Interface Operational
Shift4 File-Based Batching Operational
Merchant Funding Operational
Merchant Funding EU Operational
Merchant Funding USA Operational
Merchant Funding UK Operational
Crypto Donation Platform Operational
Donation Form Operational
Client Dashboard Operational
Donor Dashboard Operational
Public API Operational
Non-profit Catalog Website Operational
The Giving Block Website Operational
Givex Operational
Givex POS Operational
Givex Gift Cards Operational
dev.shift4.com / Matterhorn Operational
Gateway Processing Operational
Pay by link / Online Checkout Operational
Merchant Dashboard Operational
Shift4 Alert Management Testing Only Operational
Shift4 Support Communications Tools Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 1, 2026

No incidents reported today.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Resolved - This has been resolved.
Jun 26, 17:01 UTC
Identified - Incident:
Shift4 has been notified that some of our merchants who process with Elavon may experience delayed deposits for funding scheduled for today. As a result of this delay, hold times may be longer than usual.

Shift4 is working to resolve the suspended batches as quickly as possible.

We will provide updates as they become available.

Please utilize our live chat service at www.shift4.com/support for quicker response times.
Thanks for your patience; we apologize for the inconvenience.

Jun 24, 18:07 UTC
Jun 25, 2026

No incidents reported.

Jun 24, 2026
Jun 23, 2026
Resolved - The incident has been resolved.
Jun 23, 16:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 16:46 UTC
Update - Shift4 has confirmed authorization issues for merchants based in Canada. These issues may cause processing delays or result in an inability to receive authorizations. We are currently working to resolve these issues.

Shift4 Dine POS customers can enable offline payments by following this article: https://shift4.zendesk.com/hc/en-us/articles/4416200518931-Shift4-Dine-Offline-Payments-Overview-and-FAQs#h_01HMY38F60FY0J0SPPVVR8H436

Jun 23, 16:30 UTC
Update - Shift4 has confirmed authorization issues for merchants based in Canada. These issues may cause processing delays or result in an inability to receive authorizations. We are currently working to resolve these issues.
Jun 23, 16:20 UTC
Identified - Incident:
Shift4 has confirmed with Global Payments that they are currently experiencing authorization issues for Canada based merchants. These issues may cause processing delays or result in an inability to receive authorizations. We are waiting for Global to resolve these issues.

Jun 23, 16:11 UTC
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.