All Systems Operational

Shift4Shop Operational
Online Stores Operational
API Operational
Support Systems Operational
Payments Platform Operational
eCommerce Operational
Tokenization Operational
Encryption Services Operational
Card Processing Operational
Lighthouse Transaction Manager Operational
Cloud POS Services Operational
Mozart Operational
Marketplace Ordering Operational
Lighthouse Business Manager Operational
Hospitality Online Ordering Operational
Restaurant Manager Online Ordering Operational
Third-Party Payments Provider or Vendor Operational
TSYS Operational
First Data Rapid Connect Operational
Elavon Operational
Worldpay Operational
Global Operational
Moneris Operational
Chase Canada Operational
Global Canada Operational
First Data Canada Operational
Heartland Operational
VISA ACP Operational
Chase US Operational
Cloud POS Marketplace Partners Operational
Other Operational
Bread Financial (Alliance Data) Operational
Cardinal Commerce (3D Secure) Operational
AlphaPay Operational
Incomm Operational
TD (Canada) Operational
ValueLink Operational
Visa DPS Operational
SVS Operational
3rd Party Integrator - Pusher Operational
SkyTab Operational
SkyTab POS - US Operational
SkyTab POS - Canada Operational
SkyTab POS - UK/EU Operational
SkyTab Mobile Operational
SkyTab Solo Operational
SkyTab Online Ordering Operational
SkyTab Kiosk Operational
SkyTab QR Pay Operational
SkyTab BI Reporting Operational
SkyTab Venue Operational
SkyTab Venue Operational
SkyTab Venue Canopy Operational
SkyTab Venue Point of Sale Operational
SkyTab Venue Kiosk Operational
SkyTab Venue Mobile Ordering Operational
SkyTab Venue Mobile Wallet Operational
SkyTab Venue Data Now Operational
SkyTab Venue Payments (US) Operational
SkyTab Venue Payments (Canada) Operational
Autonomous Retail Operational
YellowDog Operational
Lyra Environment Operational
Crux Environment Operational
Ara Environment Operational
Nova Environment Operational
Pax Store Operational
ELO Console Operational
3rd Party Integrator - Pusher Operational
Payments Platform Canada/UK/EU Operational
EU Card Payments - Not Skytab Operational
EU APM Payments Operational
EU Reporting for Card Payments Operational
EU Data API Operational
EU Insights Portal Operational
EU Outbound Webhooks Operational
EU Payment Page Operational
EU PaymentByLink Operational
EU Fraud Prevention Service Operational
EU 3D Secure Operational
EU Merchant Management API Operational
Eigen/xDine Operational
xDine Admin Portal Operational
Eigen Gateway Operational
Eigen Payments Portal Operational
Eigen Gift Card Portal Operational
Telus Cellular Service Operational
Rogers Cellular Service Operational
DoorDash Operational
Uber Eats Operational
Skip Go Operational
MiraSecure Operational
MiraPay Direct (OFT) Operational
MiraBatch Operational
Merchant Funding Operational
Merchant Funding EU Operational
Merchant Funding USA Operational
Merchant Funding UK Operational
Crypto Donation Platform Operational
Donation Form Operational
Client Dashboard Operational
Donor Dashboard Operational
Public API Operational
Non-profit Catalog Website Operational
The Giving Block Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - This incident has been resolved.
Oct 21, 06:13 PDT
Monitoring - The majority of systems are now fully operational. We will continue to mointor the issues until fully restored.
Oct 20, 12:37 PDT
Update - We are aware of a Third Party partner outage (Amazon AWS) affecting multiple systems connected to Shift4. A small number of merchants may experience offline mode, ticket syncing issues and delays with online ordering.
Oct 20, 09:30 PDT
Identified - We are aware of a Third Party partner outage (Amazon AWS) affecting multiple systems connected to Shift4. A small number of merchants may experience offline mode, ticket syncing issues and delays with online ordering.
Oct 20, 08:28 PDT
Oct 20, 2025
Resolved - Pusher services are now fully operational. Our team continues to monitor the system closely to ensure ongoing stability and performance. Please reach out to support should you experience issues with Cloud Printing or Rich Checkout.
Oct 20, 13:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 13:20 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.